January 27, (THEWILL) — United Bank for Africa (UBA) has expanded its digital banking services with the launch of a new instant account opening platform, allowing customers to open bank accounts within minutes using mobile devices.
The initiative is aimed at accelerating customer acquisition, deepening financial inclusion, and reducing reliance on physical bank branches, as Nigeria’s banking sector continues to shift toward digital-first service delivery.
According to UBA, the platform enables users to complete account registration remotely through biometric verification and simplified documentation, eliminating lengthy onboarding processes traditionally associated with banking.
Industry analysts say the move positions UBA to capture a growing segment of tech-savvy customers and underserved populations, particularly in semi-urban and rural areas where access to banking infrastructure remains limited.
The digital expansion is also expected to lower operating costs for the bank by reducing paperwork, branch congestion, and manual processing, while improving transaction speed and customer experience.
UBA’s strategy reflects a broader trend across Nigeria’s financial sector, where banks are investing heavily in technology to compete with fintech firms offering quick and low-cost financial services.
With digital transactions in Nigeria continuing to rise sharply, the new platform could strengthen UBA’s market share and revenue growth through higher customer volumes and increased usage of electronic banking services
Ogochukwu Onwaeze
