BEVERLY HILLS, SEPTEMBER 13, (THEWILL) – Passengers of Arik Airline were on Tuesday stranded across different airports in Nigeria as a result of suspension of operations by the company, with none of the carrier’s flight taken off as at4:15 on Tuesday evening.
The company later issued a statement to announce temporary disruption to its operations.
This was as Emirates has started to detour to Accra, Ghana, to refuel its daily flight to Abuja, the capital of Nigeria to bypass pricey, and increasingly scarce, jet fuel in Africa’s second largest economy.
A statement issued by the airline’s spokesman, Ola Adebanji, reads:
“Arik Air, West and Central Africa’s largest airline has alerted all air travellers of a temporary disruption to its operations, pending approval of aircraft documentation related to insurance renewal.
“The airline said that it was working around the clock to resolve the necessary documentation, which has been a challenge due to the long weekend holidays due to Ed al Adha.
“At the present time, all flights of the airline have been cancelled for Tuesday, 13 September 2016 and the airline has stated that it would be getting in touch with passengers to provide an update on rescheduling of their flights.
“This situation is likely to continue for the next few days until such time that NAICOM (National Insurance Commission) approves a waiver on a priority basis for the new insurance company to renew the policy.
“All customers are kindly advised to contact Arik Air’s Call Centre (01-2799999), Airport or City ticket offices or visit the airline’s Website (www.arikair.com) for further updates. Passengers are also advised to check with the airline regarding the status of their flights before proceeding to the airport.
“Arik Air’s Group CEO, Dr. Michael Arumemi-Ikhide, wishes to advise and assure the public, its customers, stakeholders and partners that we are fully committed to returning to our normal operations and minimize any unfortunate inconvenience to our passengers. Where flights have been cancelled, the airline will notify passengers through SMS and in such cases, passengers will be accommodated on first available alternative flight as soon as normal flight operations resume.
“The Group CEO has apologised and appealed (on behalf of the airline) for the understanding of passengers while it works diligently to resume normal operations at the earliest.”
Meanwhile, Emirates airline had before now already cut its twice-daily flights to Nigeria’s largest city Lagos and the capital Abuja to just one.
Its decision to detour was aided by a substantial drop in Ghana’s jet prices amid tax reform last month, according to the Ghana Chamber of Bulk Oil Distributors.
