December 12, (THEWILL) – Nigerian culture and tourism icon, Wanle Akinboboye might have spent a fortune to establish luxury holiday resorts across Nigeria, but his initiative is being marred by the poor management he put in charge of the resorts. His African themed La Campagne Tropicana Beach Resort in Ibeju-Lekki, Lagos has been called out for poor service delivery. Despite its reputation as one of the choice destination vacations in Lagos State, some clients, who lodged at the resort over the weekend, have complained of the non-professional conduct and poor managerial skills of its staff. It was gathered that Obiajulu Olabisi Ugboh, one of the co-hosts of Your View, a programme on Television Continental and her friends, who were on vacation at the resort a few months ago, were made to wait for more than six hours before getting conducive rooms to spend the night in, despite paying N1 million for five chalets. Some of the facilities at the resort were in a terrible state due to poor management.
The water system in some of the rooms was not working and one of the air conditioning units had developed a mechanical fault and was not cooling. Lodgers were served cold and tasteless food, which cost N5, 500 per plate. Even then, not all the guests were served as the management complained that it had run out of chicken. Despite reactions on social media condemning this and tagging by the lodgers, the management of the resort turned a deaf ear to the complaints and did not deem it fit to apologise for the poor service. It failed to make refunds or compensate the aggrieved guests before their departure.
